Carry Out an Inspection and Immediately Review Damages Identified

Created by Najeeb Shamsudeen, Modified on Thu, 11 Jul at 6:01 PM by Najeeb Shamsudeen

TABLE OF CONTENTS

Login page

Upon opening the ClearQuote app, please enter the user ID and password to login.


Home page

  • This page displays inspections created today, along with their current statuses, which include "completed" pending, and "paused".

    > Completed: Inspection finished with a report
    > Pending: Inspection awaiting checklist fill up
    > Paused: Inspection awaiting damage review

  • Tap on any completed inspection card to view the inspection report.
  • You can find past inspections by searching with either the Inspection ID or registration number.

Carry out an inspection:
Vehicle details

  • Start a new inspection by tapping the "+ Inspection" button on the navigation bar at the bottom.
  • On the following pages, enter information such as,

    > Registration number
    > VIN number
    > Make
    > Model
    > Variant
    > Customer details

  • You can enter the registration and VIN manually or use the camera icon to auto-fill by capturing images. 
  • Tap the arrow to go back to the previous page if required.
  • Note that fields marked with a red asterisk (*) are mandatory.


Image capture

  • Capture images by aligning vehicles along with the overlay structures shown on the screen.
  • To view the reference images, just tap the icon in the top right corner of the screen. Captured image count will be shown at the bottom left corner of the screen.
  • All the captured images will be displayed on the image upload page. You can add more images by tapping the "add image" icon if needed.


Checklist

  • Fill up the checklist with the required information.
  • To add more context to the checklist, you can add images and notes to checklist items.
  • Note that fields marked with a red asterisk (*) are mandatory.


Interior and exterior scores

  • The app will automatically calculate the interior and exterior scores for the vehicle based on the conditions you provided in the checklist and the exterior images you uploaded.
  • To manually change and adjust scores, click the "edit" button and tap the star symbols to select your desired rating. After making changes, click "confirm" to save your edits.


Damage review

  • Damages detected on each section of the vehicle such as front, left front, etc are shown under respective sectional views.
  • Tap "Next" and "Previous" buttons to navigate between different views. Review each section and tap the bin icon to remove damages if needed.
  • To filter panels, type in the Search bar. If you want to see all panels, turn off the 'Only damaged panels' toggle.


Detailed damage review

  • To get a closer look at detected damages, click on a panel name. You can then review the damages on that panel in more detail with the help of analyzed images.
  • Click on the "+Add" icon to include images, damages, close-up views of damage, and any relevant notes.

  • You can add damages on any panel manually if needed.


  • Use the arrow icons, such as "left" or "left front," to move between different sectional views.
  • To navigate between detected damages, click "Next"/ "previous" buttons
  • Click the "close" icon to exit the detailed damage review page.


Complete the inspection

  • After reviewing all sections, click the "Submit" button to complete the inspection.


Edit completed inspections

  • If you think you made a mistake or want to add more info to the checklist even after completing an inspection, click on the three dots located on each inspection card to enable editing. This feature will let you to

    > Edit checklist items
    > Add or remove damages


Furthermore, we have optimized the damage addition and removal processes to enhance the user experience, making the app smoother and faster.


Follow these instructions to successfully complete an inspection. If you require further help, reach out to us at hello@clearquote.io


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